Bluefield University Employment Opportunities

IST Network Manager

PRIMARY PURPOSE/SCOPE

 

The IST Network Manager will be responsible for all aspects of the Bluefield University network including wired and wireless infrastructure, cable plant, switching/routing, VoIP, monitoring, etc. In addition, this role will be responsible for the University’s servers, storage, and server-side solutions. All duties and responsibilities are to be performed in harmony with Christian principles and within the mission and vision of Bluefield University.

ESSENTIAL DUTIES, RESPONSIBILITIES, AND FUNCTIONS

The essential duties, responsibilities, and functions of the IST Network Manager include, but are not limited to, the following:

  1. Network Services:
  • Install, configure, troubleshoot, and maintain hardware and software related to the University’s wired network infrastructure.
  • Install, configure, troubleshoot, and maintain hardware and software related to the University’s wireless network infrastructure.
  • Maintains network performance by performing network monitoring and analysis, and performance tuning; troubleshooting network problems; escalating problems to vendor.
  • Maintain accurate and up-to-date documentation for configuration items associated with the campus network. This may include device inventory, configurations, software versioning, blueprints for networking purposes, etc.
  • Secures network by developing network access controls, monitoring, control measures, etc.
  • Research and recommend innovative, and where possible, automated approaches for network-related tasks.
  • Perform break-fix, troubleshooting, defect repair; implement system hardware, software applications, processes, reports, etc.
  • Develop network infrastructure plan, design networks where applicable, and assist the Director of IST with budgeting/purchasing related to network services.
  1. Telephony Services:
  • Manage, maintain, and troubleshoot the VoIP telephony solution, including applicable devices and software such as call manager, telephony end-points, voicemail, etc.
  • Manage, maintain, and troubleshoot the University’s analog telephony infrastructure for fire alarms, elevators, etc.
  • Serve as liaison with telecommunications vendors on service issues, billing issues, etc.
  • Ensure compliance with E911 directory listing information for all DIDs and accuracy of directory publications.
  • Maintain accurate and up-to-date documentation for configuration items associated with the telephony infrastructure.
  • Assist the Director of IST with capacity planning, infrastructure planning and development, contract negotiations, etc.
  1. Information Security Services:
  • Develop and maintain an Information Security plan to improve the University’s security posture, aligned with industry-recognized critical security controls.
  • Assist the Director of IST with policy review, development, and proposals for the University Leadership in relation to Information Security.
  1. Datacenter:
  • Assist with installation, configuration, troubleshooting, etc. for server solutions and rack-able appliances.
  • Provision, maintain, and support storage for Direct Attached Storage (DAS), Network Area Storage (NAS), and/or Storage Area Networks (SAN).
  • Install software updates and critical/non-critical security patches in accordance with the IST’s Maintenance Window.
  • Serve as primary responsible for server operations related and/or linked to network services including, but not limited to, Active Directory, DNS, DHCP, Radius, DirSync, provisioning services, identity management, etc.
  • Assist the Director of IST with capacity planning, infrastructure planning and development, technology refresh prioritization, etc.
  1. Complies with all rules, policies, and procedures as established by Bluefield University.

 

  1. All other duties as assigned.

 

MARGINAL DUTIES, RESPONSIBILITIES, AND FUNCTIONS

The marginal duties, responsibilities, and functions of the IST Network Manager shall be performed as assigned by the Director of Information Services and Technology.

SUPERVISORY DUTIES, RESPONSIBILITIES, AND FUNCTIONS

The IST Network Manager position functions as a lead worker in the network services unit; responsibilities may including training, instruction, and prioritization of projects. Supervisory responsibility may be required for vendors, consultants, and other contractors. This role may also supervise student workers, interns, and/or volunteers. 

KNOWLEDGE, SKILLS, ABILITIES, AND EDUCATION/EXPERIENCE 

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.  The requirements listed below are representative of the knowledge, skill, and/or ability required.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Bachelor’s Degree in a related field (or equivalent experience) is required. Preference may be given to individuals with CISCO certifications.

  • Demonstrate capacity to work on multiple projects simultaneously, be task-oriented and able to self-manage assigned tasks.
  • Must possess excellent interpersonal, organizational, speaking, and writing skills, be a team player, be able to manage change, and be able to work in a diverse University environment.
  • Be customer service-oriented, dependable, and willing to commit to completing assigned work.
  • Demonstrate knowledge of industry standards and best practices where end-user technology is concerned.
  • Position requires a flexible schedule which may require work on nights and/or weekends.
  • Position requires sufficient manual dexterity to be able to operate, install, manipulate, configure, relocate, etc. all Bluefield University technology including, but not limited to, computer workstations, monitors, computer peripherals, audio/visual equipment, televisions, furniture, cameras, scanners, copy machines, telephones, etc.
  • Ability to maintain confidentiality and to effectively relate to all levels of employees, students, and external contacts. 

ERGONOMIC REQUIREMENTS 

  • Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.  This position is not necessarily a physically demanding job and generally requires no specific physical demands other than those typical in a modern office environment. Some responsibilities may include lifting and moving office equipment, such as laptop and desktop computers and personal office printers, and working in some confined spaces, particularly relative to technology wiring and other infrastructure.  Normal responsibilities should not afford risks of accidental injury.

  • Specialized Equipment Requirements

The use of specialized equipment listed here is representative of equipment an employee may encounter while performing the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.  This position requires equipment typically used in a modern office environment, including personal computers, calculators, copiers, and fax machines.  This position also requires equipment supporting the University’s technology infrastructure, such as servers, cabling, and related tools, as well as various pieces of special purpose technology equipment, such as audio/visual equipment, televisions, and cameras.

  • Working Conditions and Environment

The work environment characteristics described here are representative of those an employee encounters while performing the duties, responsibilities, and functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the duties, responsibilities, and functions.  This position has no specific working conditions; the work environment is typical to that of a small private residential institution of higher education, with physical remote site locations within 500 miles of the main campus in Bluefield, Virginia.

QUALIFICATION STANDARDS  

The qualification standards of the IST Network Manager include, but are not limited to, the following:

  • A Christian commitment and lifestyle that acknowledges a personal relationship with Jesus Christ and a personal commitment to the Christian purpose and mission of Bluefield University.
  • Professional appearance and presentation in the working environment (including casual attire, particularly as pertains to information services and technology installation and infrastructure responsibilities).

PERFORMANCE STANDARDS

 This position is subject to at least an annual evaluation based upon the job duties, responsibilities, and functions as set forth above.

APPROVALS 

 The job duties, responsibilities, functions, and requirements delineated above should not be interpreted as an all-inclusive list of same.  Additional duties, responsibilities, functions, and requirements may be assigned as deemed appropriate.  The University reserves the right to change or reassign job duties, responsibilities, and functions, or combine positions at any time.  In accordance with the Americans with Disabilities Act, it is possible that requirements may be modified to reasonably accommodate disabled individuals.  However, no accommodations will be made which may pose serious health or safety risks to the employee or others or which impose undue hardships on the University.  Position descriptions are not intended as and do not create employment contracts.  The University maintains its status as an at-will employer.

APPLICATION INSTRUCTIONS:

To apply for this position, please visit https://www.bluefield.edu/employment/ to complete the electronic staff employment application and upload the following:

  • Letter of interest
  • Resume or Curriculum Vitae
  • Names and full contact information for at least three professional references
  • Statement of Christian Faith

Additional information about Bluefield University is available at www.bluefield.edu.

To be considered for this position, all application requirements listed above must be completed.

Bluefield University is a Christ-centered, multicultural learning community that values and seeks faculty and staff who represent diverse backgrounds and perspectives, are committed to diversity, work effectively with diverse populations, and engage others in ways that honor our rich cultural mosaic and biblical foundation.

Bluefield University is a private, not-for-profit institution affiliated with the Baptist General Association of Virginia. Bluefield University shall not unlawfully discriminate on the basis of race, color, national or ethnic origin, sex, disability, age, religion, genetic information, veteran or military status, or any other basis on which the University is prohibited from discrimination under local, state, or federal law, in its employment or in the provision of its services, including but not limited to its programs and activities, admissions, educational policies, scholarship and and loan programs, and athletic and other University-administered programs. This institution encourages women, minorities, veterans, and individuals with disabilities to apply.

 

 

Do I only apply once?

  • No. Students must apply each academic year for the fall semester and submit the necessary documents.

Do I have to take the classes specified in the Associate's Degree tracks as they are listed on the information sheet?

  • No. Students may take any of the courses that are offered in a given term.

Where do I find the textbook listing, and where do I purchase the books?

  • Log in to myBU, and under the "Student" tab, you will find a list of the textbooks required (if any) for each course. Students are responsible for purchasing their own textbooks.

How long is a semester?

  • Our semesters are divided into two 8-week terms.

Is there an orientation?

  • Yes. Students can attend an orientation session that explains how to access courses, how to register for classes, and answers other questions.

Where can I find a course description?

Does the student need to take the SAT or ACT in order to take Dual Enrollment classes?

  • No. If a student decides to study at BU full time, BU is currently test-optional for the 2021-2022 admissions cycle.

Are the classes live? Do students need to log in and participate at certain times?

  • Classes are offered online, so a student can log-on and study at their convenience and their own pace. Students have assignments due each week; you can complete your assignments at any point in time before the deadline.

Does an Early College student need to come to campus for anything?

  • No. However, we would love to have you visit our campus if you are interested in continuing with traditional on-campus study. Students who complete their associate's degree have the option to walk at our commencement ceremony.

Are Early College students able to receive Financial Aid?

  • No. However, Early College courses are very affordable compared to other options. The cost for an online Dual Enrollment course is $100 per credit hour.

How do transferring credits work?

  • Each College or University completes a transcript review in order to decide which courses transfer. Sticking to general education classes generally makes transferring credits simple. All Early College courses at Bluefield University are general education classes that should transfer to another accredited institution.

Is an Early College student considered, and treated, as a transfer student when they become a full-time college student if they have earned enough credits to be a Junior?

  • No. Since they have not graduated from high school, they are considered a first-time college student regardless of how many credits transfer. However, by transferring credits when they enroll as a full-time student, they will have to take fewer classes to receive their bachelor's degree, which shortens the length of time to earn the degree.

Can I speak to someone if I have more questions?

  • Yes. Please contact the Office of Admissions by email or you can call them at 276.326.4231

 

Meet our core Counseling faculty

Dr. Challen Mabry

Assistant Professor of Counseling

Dr. Kristen Moran

Associate Professor of Counseling

Brandy Smith

Assistant Professor of Education & Counseling,
Director of the Master of Arts in Counseling Program,
Title IX Confidential Counselor

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