Users Guide

Information Systems and Technology Department 

Users guide




Every student is assigned a username and a random password. The random password ensures our compliance with Federal FERPA regulations, the Higher Education Opportunity Act, and it protects your privacy. You may attempt to retrieve your login information using the My Account Information feature.

All BC students will receive a BC email account through Microsoft's Office 365 solution. This account also contains 10GB of cloud storage and access to Microsoft's Office Web Applications. You may access this account at

Please note that the primary channel of communication between BC and you will be your BC email address. 

In order to access campus computer labs and other publicly accessible computers, you must login with your username and password.   Your unique username and password helps identify you on the campus network and therefore grants you access/privileges to specific content areas.  Due to this fact, it is critical that you do not share your username and password with anyone and that when you are finished using a computer that you logoff.


What is Spyware?

According to, Spyware is any technology that aids in gathering information about a person or organization without their knowledge. On the Internet (where it is sometimes called a spybot or tracking software), spyware is programming that is put in someone's computer to secretly gather information about the user and relay it to advertisers or other interested parties.

Why is it called Spyware?

The name Spyware is derived essentially from the function of the software. This software is used to "spy" on your computer in order to obtain information that can be used for advertising purposes. 

Is Spyware Illegal?

No, although many feel that Spyware is an invasion of privacy, there are no laws in place at this time that makes the distribution of such software illegal. 

Can I stop the Spyware from being installed on my computer? 

No, Spyware is installed without any user intervention. 

How do I remove Spyware? 

Spyware can be removed by running a Spyware Removal Tool which operates similar to an Anti-Virus program. You can download free Spyware Removal Tools for personal use from the following websites:


  • If you are a resident student and wish to have high speed internet access in your dorm room for your personal computer, you will need to make sure your computer will pass our network compliance scan. Make sure your computer is up to date on operating system patches and has an up-to-date anti-virus program installed. 

  • The entire Bluefield College campus and its Residence Halls are all wireless!


  • BC is equipped with 22 SMART/Multimedia classrooms.


There are 13 computers labs available for student use, some of which are available 24/7. It is very important that you read and follow all instructions posted in the labs.


  •  BC participates in the "Dell University" program by which BC students receive discounts when purchasing Dell computers and accessories.  Please see our web site for more information about "Dell University". The links are currently located on the IST Department main page and also the Undergraduate Program main page.

  • This site also contains information on computer systems which are specifically designed to work with the networking environment here at BC.


Office Hours:      8:00AM – 5:00PM Monday thru Friday
Office Location:   Science Hall 126

Methods for Contacting the IST Department:

1 – Please login to MyBC and submit a request on the Support tab
2 – Email

Any time you contact IST, please provide a very detailed description of the issue and complete contact information including full legal name, ID number, phone number, and email address.

Please be aware that the IST staff is constantly in and out of the office. It may be very difficult to catch us in the office. However, if you contact one of us via phone, you may leave a voicemail including your name and a detailed description of the problem that you are experiencing. A member of the IST department will return your call as soon as possible.