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All students who are borrowing a Federal Direct Stafford Loan for the first time from Bluefield College must complete an online Entrance Counseling Session before any Federal Direct Stafford Loan funds will be disbursed.
The purpose of the Entrance Counseling is to provide you (the borrower) with your rights and responsibilities before you borrow a Federal Direct Stafford Loan. It will cover the importance of repayment, the consequences of default, the use of the Master Promissory Note, and provide sample monthly repayment amounts. You can access the Entrance Counseling session online through StudentLoans.gov. Entrance Counseling is in the form of an online session that you (the borrower) must read and answer questions.
If you received a Federal Direct Loan at Bluefield College and meet any of the three criteria below, you are required to complete a Direct Stafford Loan Exit Counseling session.
You will receive email notification if you need to complete the online Exit Counseling Session at StudentLoans.gov. To access the Exit Counseling session, you will need your FAFSA User ID. During the session, you will need to provide your expected permanent address, the phone number of two family members, and the name and address of your expected employer (if known).
This Exit Counseling session will provide you with your rights and responsibilities as you start to repay your Federal Direct Stafford Loan and will cover the importance of repaying your loan, your repayment options, deferment and forbearance, and reasons for loan cancellation.
Should you have a problem regarding your federal student loan(s) after you enter repayment and other reasonable efforts have failed, we recommend you try contacting the Federal Student Aid Ombudsman.
You can contact the FSA Student Loan Ombudsman Group at:
FSA Ombudsman GroupP.O. Box 1843Monticello, KY 42633Phone: 877.557.2575Fax: 606.396.4821http://studentaid.gov/repay-loans/disputes/prepare